Refunds & Exchanges

If you have purchased one of our products and it is faulty or it is significantly different from its description please contact us immediately to arrange either an exchange of the item or a refund. 

If you change your mind about a MUbee product that you have purchased, or you would like to change it for a different size - no problem -  we will happily exchange the item for you if:

  • the item is undamaged and is still in brand new condition;
  • you contact us within 45 days of purchase; and
  • you have a copy of your receipt for proof of purchase. 

If you have any other queries about MUbee or our products please do not hesitate to contact us via our contact page or our Facebook page. We will respond to you as soon possible. 

If you would like more information about your rights to an exchange or refund in Australia, please refer to the Australian Consumer Law 2010.